Senior SOC Analyst

We're looking for a Security Operations Center (SOC) Analyst who thrives in a fast-paced environment. The ideal candidate will be combining real-time threat monitoring with hands-on IT support for onsite teams. In this role, youll play a crucial part in protecting the organization's digital assets, investigating potential security incidents, and providing technical support to ensure smooth operations. Youll also contribute to broader IT and security initiatives and mentor junior team members as needed. Key Responsibilities: Actively monitor and respond to both emergency and routine cybersecurity alerts Participate in incident investigation and remediation efforts Defend critical infrastructure by operating and maintaining key security systems Analyze data and logs to detect suspicious activity or anomalies Provide hands-on IT support to local employees across hardware and software needs Set up and maintain IT infrastructure in office and meeting room environments Resolve complex technical support issues and lead escalations Support onboarding by mentoring new IT support staff Serve as a main point of contact for local IT-related projects Take on additional duties as assigned Qualifications: High school diploma or equivalent with 4+ years of relevant experience in IT or cybersecurity; OR Bachelors degree in Computer Science, Information Technology, Engineering or related field (preferred) with some practical experience 5+ years of experience in IT service desk roles or security-related projects is a plus Familiarity with provisioning user accounts and managing access controls is essential Certifications such as CompTIA Security+ are advantageous, but not required Technical Skills & Experience: Comfortable working across Windows, macOS, and Linux environments Hands-on experience with SIEM platforms (e.g., LogRhythm, Splunk, etc.) Solid understanding of identity and access management practices Knowledge of frameworks like ITIL, Zero Trust, HITRUST, and ISO 27000 series Experienced with ticketing systems, service level agreements, and technical documentation Strong troubleshooting skills and customer-focused communication Passion for cybersecurity and eagerness to stay ahead of industry trends Collaborative attitude and problem-solving mindset For more information, please contact Alice Armstrong at Hayward Hawk. Skills: IAM SIEM ITIL ISO…