Clinic Coordinator (Part-Time) – The Bespoke Clinic, Newcastle upon Tyne
From £14.00 per hour | Minimum 16 hours/week | Calm, patient-facing role in a specialist wellness clinic
The Bespoke Clinic is a private, CQC-registered space in Newcastle specialising in functional medicine, hormone support, and integrative skin care.
This is more than a receptionist or admin role — you’ll be the first smile our patients see and the lasting impression they leave with. You’ll take ownership of the patient journey from first enquiry to follow-up, creating a seamless, serene, and personal experience every time.
What you’ll be doing:
- Welcoming patients and managing calls, emails & video appointments
- Organising bookings, reminders, and patient follow-ups
- Ordering stock, monitoring supplies and expiry dates
- Liaising with labs and supplement companies — ordering tests, chasing results
- Taking payments and keeping records up to date
- Managing patient recalls and outstanding admin tasks
- Preparing treatment rooms and ensuring everything is ready for appointments
- Maintaining high standards of cleanliness and infection control
- Recommending supplements, skincare or treatments where appropriate
- Occasionally supporting events, social media or marketing
✨ You’ll thrive in this role if you:
- Are warm, organised and calm under pressure
- Communicate clearly and kindly with patients and colleagues
- Have a genuine interest in health, wellness, or skincare
- Are happy working both independently and as part of a small team
- Take pride in the details and in creating a beautiful, well-run space
- Want to be part of a clinic that’s thoughtful, supportive, and growing
Essential skills:
- Confidence using Outlook, booking systems, and basic IT tools
- Strong organisation and multitasking
- Professionalism, discretion and attention to detail
Desirable (but not essential):
- Experience in a clinic, private healthcare, or wellness setting
- Knowledge of skincare, CQC standards or holistic health
- Interest in social media or wellness-focused events
Pay & Benefits:
- From £14.00/hour, depending on experience
- Pension contributions
- Pro-rated holiday
- Discounted treatments and skincare
- Paid training and development
- A calm, inspiring space where your role genuinely matters
This is a part-time role, minimum 16 hours per week, ideally spread over 3–4 days. Occasional evening or Saturday flexibility may be needed as the clinic grows.
To apply: Send your CV via LinkedIn or email neet@brandlinghealth.com with a short note on why this role appeals to you.
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