Job Title: Mobile Service Technician
Location: Burwell
Pay Range/details: £28,000 to £37,000
Contract Type: Permanent
We are partnering with a leading company in the equipment services industry to offer an exciting opportunity for a skilled Mobile Service Technician to join their team.
This Mobile Service Technician role will be part of the technical support team, providing exceptional repair and service solutions to customers. As a Mobile Service Technician, you will be responsible for delivering high-quality technical support, troubleshooting, and repair services at customer locations across the UK, ensuring maximum customer satisfaction with premium equipment and services.
Key Responsibilities – Mobile Service Technician
- Carry out servicing and repairs on Toro and other manufacturers’ equipment as required by customers
- Diagnose repair faults effectively (mechanical, electrical, or hydraulic)
- Represent the company and product brands professionally when dealing with customers
- Maintain high levels of customer service for all support queries and requests
- Keep accurate records of service/repair work, customer visits, and working time
- Take ownership of customer problems and respond promptly to issues
- Ensure safe working practices both in the workshop and at customer locations
- Escalate complex issues to the Service Manager with detailed job sheets
- Relay customer parts requirements efficiently to the parts team or Service Manager
- Maintain a professional appearance and clean vehicle condition
- Attend product and technical training events as required
Qualifications & Requirements – Mobile Service Technician
- Excellent communication skills (written and verbal)
- Strong analytical and problem-solving abilities
- Practical knowledge of mechanical, electrical, or hydraulic systems
- Proficiency in Microsoft Office or equivalent software
- Relevant technical experience or qualifications (e.g., NVQ, City & Guilds, or equivalent vocational training)
What we can offer – Mobile Service Technician
- Competitive salary and benefits package
- Opportunities for technical and personal development training
- Supportive team environment within Reesink UK Ltd
- Access to industry-leading tools and equipment
- Permanent role with a respected company in the turfcare industry
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