Deputy of Support Services Manager

Company: CNWL
Apply for the Deputy of Support Services Manager
Location: London
Job Description:

Search here to find a new job, a new career, an opportunityto up skill or to simply change your career direction.

Become part of our team.We care for you as much as you care for others.

There’s a place for you at CNWL.

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you’re at, there’s always a place for you at CNWL.

Site Park Royal Centre for Mental Health Town London Salary £42,939 – £50,697 per annum inc HCAS (pro rata if P/T) Salary period Yearly Closing 27/04/2025 23:59

Job overview

The postholder will provide full support to the Site Support Services Manager for the Adult Services and Perinatal Mental Health Service based at Park Royal Hospital.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

  1. In liaison with Site Support Services Manager, other local managers (attached to the other Service Lines), senior site team, various departments at The Trust Headquarters (Facilities, Estates, IT, Procurement, Finance etc.) provide support and be responsible for the helping managing of all site related support services issues. This will include monitoring standards of service delivery and financial control.
  2. Support SSM in local management of non-clinical functions, including:
  • Catering
  • Domestic services
  • Security
  • Grounds and gardens
  • Parking
  • Environmental response to complaints
  • Maintenance
  • Communicate and liaise directly with the Site Support Services Manager, Local Managers and Trust Headquarters regarding site-related issues. Initiating and working jointly with others, including services users and providers, on services development issues.
  • Working for our organisation

    Central and North West London NHS Foundation Trust is committed to involve staff at all levels in the development of the organisation.

    Managers should ensure that staff are encouraged and involved in organisational and service developments including business planning and they are able to influence discussions, which affect them and their working conditions.

    All managers should engender a culture of openness and inclusion so that staff feel free to contribute and voice concerns. They should develop and implement communication systems that ensure staff are well informed and have an opportunity to feedback their views.

    All employees of Central and North West London NHS Foundation Trust are expected to be aware of, and adhere to, the provision of the Trust’s Equal Opportunities Policy, and to carry out their associated duties and responsibilities under this policy. As users of the disability symbol, the Trust guarantees to interview all disabled applicants who meet the minimum essential criteria for a vacant post.

    Detailed job description and main responsibilities

    Please note there are some additional responsible attached to individual posts as per the attached table. However, this job description is common to all Deputy Site Support Services Manager.

    This job description is intended to provide a broad outline of the main responsibilities only. The post holder is required to be flexible in developing their role in agreement with their designated manager. In addition, they may be required by their manager to carry out any other duty commensurate with their banding and expertise.

    Person specification

    EDUCATION and QUALIFICATIONS

    • Educated to Degree Level or equivalent experience
    • A level or equivalent

    PREVIOUS EXPERIENCE

    • Relevant qualification/experience in Hard FM and Soft FM – Substantial years’ experience in managing building environments
    • Experience of working within the public sector
    • Experience of working in a mental health environment

    CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London’s population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

    Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

    We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

    We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page.

    Become part of our team. We care for you as much as you care for others.

    CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

    Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

    Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

    If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

    Employer certification / accreditation badges

    This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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    Posted: April 15th, 2025