Maritime VSAT Subject Matter Expert (On-Call, Remote Support)

Company: Global Satcoms
Apply for the Maritime VSAT Subject Matter Expert (On-Call, Remote Support)
Location: London
Job Description:

Global Satcoms is looking for an experienced Maritime VSAT Subject Matter Expert to provide remote technical support and consulting for field technicians performing VSAT installations aboard vessels worldwide. Acting as a technical escalation point, you will assist engineers during commissioning, troubleshooting, and system integration. This flexible, on-call role offers task-based or daily rate compensation, allowing you to work remotely while supporting critical maritime connectivity solutions.

Tasks

  • Support field engineers during VSAT installations, commissioning, and troubleshooting.
  • Diagnose and resolve complex satellite communication issues, including Inmarsat GX and FX.
  • Provide assistance via phone, chat, remote terminals, TeamViewer, and AnyDesk.
  • Conduct virtual training sessions and offer consulting to clients and junior engineers.
  • Troubleshoot stabilized and fixed VSAT antennas (SeaTel, Sailor, KNS, KVH, Orbit, Intellian, Kingsat).
  • Work with COM-on-the-move (COTM) systems such as Winegard and iNetVU.
  • Configure and maintain networking equipment (Cisco routers, access points, servers, and out-of-band management systems).
  • Advise clients via phone or Teams, assist with solution design, and address installation concerns.
  • Provide technical support for Starlink, OneWeb, and Kymeta when required.
  • Extensive field experience integrating hybrid connectivity solutions (VSAT, LEO, LTE).

Requirements

  • Extensive experience in Maritime VSAT solutions and hybrid networks.
  • Strong expertise in Inmarsat GX and FX systems.
  • Familiarity with Cobham, Intellian, Winegard, iNetVU, and other maritime connectivity solutions.
  • Experience with Starlink, OneWeb, and Kymeta preferred.
  • GVF certifications preferred.
  • Cisco networking experience (CCNA or equivalent preferred).
  • Strong problem-solving skills and ability to guide field engineers.
  • Fluent English; additional languages are a plus.
  • Available for global on-call support.

Benefits

Flexible remote work with on-call availabilityCompetitive compensation (task-based or daily rate)Professional development through Global Satcoms Academy

Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you’re an experienced Maritime VSAT expert looking for a flexible, remote opportunity, we’d love to hear from you!

Apply now via LinkedIn or through our company website.

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Posted: February 21st, 2025