Global Satcoms is looking for an experienced Maritime VSAT Subject Matter Expert to provide remote technical support and consulting for field technicians performing VSAT installations aboard vessels worldwide. Acting as a technical escalation point, you will assist engineers during commissioning, troubleshooting, and system integration. This flexible, on-call role offers task-based or daily rate compensation, allowing you to work remotely while supporting critical maritime connectivity solutions.
Tasks
- Support field engineers during VSAT installations, commissioning, and troubleshooting.
- Diagnose and resolve complex satellite communication issues, including Inmarsat GX and FX.
- Provide assistance via phone, chat, remote terminals, TeamViewer, and AnyDesk.
- Conduct virtual training sessions and offer consulting to clients and junior engineers.
- Troubleshoot stabilized and fixed VSAT antennas (SeaTel, Sailor, KNS, KVH, Orbit, Intellian, Kingsat).
- Work with COM-on-the-move (COTM) systems such as Winegard and iNetVU.
- Configure and maintain networking equipment (Cisco routers, access points, servers, and out-of-band management systems).
- Advise clients via phone or Teams, assist with solution design, and address installation concerns.
- Provide technical support for Starlink, OneWeb, and Kymeta when required.
- Extensive field experience integrating hybrid connectivity solutions (VSAT, LEO, LTE).
Requirements
- Extensive experience in Maritime VSAT solutions and hybrid networks.
- Strong expertise in Inmarsat GX and FX systems.
- Familiarity with Cobham, Intellian, Winegard, iNetVU, and other maritime connectivity solutions.
- Experience with Starlink, OneWeb, and Kymeta preferred.
- GVF certifications preferred.
- Cisco networking experience (CCNA or equivalent preferred).
- Strong problem-solving skills and ability to guide field engineers.
- Fluent English; additional languages are a plus.
- Available for global on-call support.
Benefits
Flexible remote work with on-call availabilityCompetitive compensation (task-based or daily rate)Professional development through Global Satcoms Academy
Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you’re an experienced Maritime VSAT expert looking for a flexible, remote opportunity, we’d love to hear from you!
Apply now via LinkedIn or through our company website.
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