**_We are Hestia. We make a difference._**
At Hestia, we are guided by our core values and are dedicated to fostering anequitable, diverse, and inclusive organisation. We provide a range ofservices, including Domestic Abuse support, Modern Slavery assistance, MentalHealth & Complex Needs care, and Criminal Justice. Our mission is to empowerindividuals to rebuild their lives and achieve independence.
**The service you will work in….**
The service helps vulnerable people (aged 18 to 65) living in or with a provenconnection to Croydon. The service is targeted at people who have adult socialcare needs or are on the cusp of developing a need. The service aims topromote independence, social inclusion and practical life skills.
**A day in this role looks like….**
As a Team Manager at Hestia, you will play a crucial role in our CroydonVulnerable adults service. Your contributions will directly influence thelives of our service users, guiding them towards a path of empowerment andindependence.The service helps vulnerable people (aged 18 to 65) living in orwith a proven connection to Croydon. The service is targeted at people whohave adult social care needs or are on the cusp of developing a need. Theservice aims to promote independence, social inclusion and practical lifeskills.
A day will never look the same and some of the things you can expect to doberesponsible for are:
* Create and lead a high-performing team to achieve individual and service outcomes * Maintain up to date knowledge of and ensure that your service adheres to the relevant legislation and policy including GDPR, Safeguarding Adults and Children, Health and Safety, Care Act, housing related support, Mental Health services and Hestia policies and procedures. * Ability to communicate skills needed to develop effective relationships with teams, individuals, their service users * Create and maintain positive and effective relationships within and beyond the organization * Ensuring that the service and all members of the team understand and have a strong focus on Hestias safeguarding procedures and legislations * Ensure that all service and client information is appropriately recorded and shared in line with policy, legislation and good practice * Deliver co-produced services that is outcome based and person-centred * Support others to challenge discrimination and exclusion in ways that are likely to achieve change
**Why Hestia?**
Joining Hestia means more than just a job; its an opportunity to be part ofsomething bigger. We offer a supportive, inclusive and resolution driven workenvironment where your contributions are recognised and valued. As a member ofour team, you will have the chance to grow both personally and professionallywhile making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise,and dedication to the table. To excel in this role, you should possess:
* Ability to lead and motivate a team based across various premises to achieve service outcomes * Demonstrable experience of managing accommodation based support services for clients who have complex and challenging mental health issues * Knowledge of methods of assessing, formulating, implementing, recording, reviewing and auditing service users support and safety assessment plans * Excellent knowledge of Health and Safety legislation and how to implement policy in practice * Help Service Manager to manage all elements of service performance related to the contract requirements including analysis of KPIs, outcomes and user experience measures * Partake on the development and implementation the services annual Business Plans * Ability to communicate confidently and effectively to a wide range of audiences * Numerate and literate with the ability to interrogate budgets, data and produce reports where needed * Able to confidently use a range of IT packages including MS Office and databases * Good understanding of housing management and the ability to manage arrears, voids, health and safety and property standards * An understanding of co-production and the ability to ensure that the service is delivered in partnership with service users * Experience of recruitment, induction, supervision, appraisal, training, disciplinary action and grievance issues * Knowledge and understanding of safeguarding issues and ability to address them appropriately
**Our commitment to Equality, Diversity, and Inclusion**
Our services users come from all walks of life and so do we. We hire greatpeople from a wide variety of backgrounds because it makes us stronger. We arecommitted to creating and maintaining a diverse and inclusive workforce andvalue the skills, abilities, talent and experiences, different people andcommunities bring to our organisation.
**We are a disability confident employer**
Hestia is proud to be a disability confident employer, dedicated to theemployment and career development of individuals with disabilities. We offer aguaranteed interview scheme for all applicants with disabilities who meet theminimum criteria for the role they have applied for. We also providereasonable adjustments during the selection and interview process, andthroughout your employment with us.
**Safeguarding Statement**
Hestia is committed to safeguarding and promoting the welfare of adults,children and young people who are potentially at risk, and we therefore expectall staff and volunteers to do the same. We require all staff to undertakeinternal and external safeguarding training throughout their employment withHestia.
**Important Information for Candidates**
If your application is successful, please be aware that you will be requiredto undergo pre-employment checks before a formal offer of employment can beconfirmed.
_We reserve the right to close this job advert early should we receive a highvolume of applications or if the position is filled before the closing date.We encourage interested candidates to apply as soon as possible to ensuretheir application is considered._
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